What's New
Online Training Classes
MoversSuite and Microsoft Dynamics GP training classes are now being held bi-monthly. The webcast classes are offered through Microsoft Office Live Meeting and cover pertinent topics critical to your operations. Each class is offered on two different days of the week and at different times. Video is also available of past webcast training sessions.
Classes for the first quarter of 2010 are already listed on the MoversSuite website.
Class calendar, class outline, and access to past classes are available through the MoversSuite Training Classes page. Visit this page directly by going to www.moverssuite.com/support/training.html.
Contact Darla Gillaspie if more information is needed.
New Documentation
The Customer Web Portal has its own guide. The guide covers all functionality available through the portal as well as how to administrate it.
Click here to view the Customer Web Portal topic through online help.
Newsletter Subscription Page
A subscription page has been added to the MoversSuite website (see the subscribe link in the upper corner of each page). This easy-to-use page should make life a little easier for people to subscribe or unsubscribe or to change their mail properties.
The subscription page can be found through this link: www.moverssuite.com/newsletters/subscriptions.html
NOTE:
When you receive the newsletter, such as this one, you can view and change your subscription options through the links available to unsubscribe, update profile, and manage subscriptions. Look for the Unsubscribe link in the left hand column of this newsletter and the Update Profile and Manage Subscriptions links are at the bottom of the newsletter.
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Questions & answers
Who has the authority to approve a self-haul request?
Users that are defined in MoversSuite as long distance dispatchers have the authority to approve a self-haul request through the Move Information tab.
Move Information > Request Self Haul
Long distance dispatchers are users that are associated to a Labor Type that has the Is Long Distance flag set. Labor Types are established in Mover's Suite Administration > MMS > General > Labor Type setup and are linked to a user through MoversSuite Administration (web) > User Setup > Personnel > Labor Type setting.
Is there a quick way to see all customers belonging to a particular class?
Customers and customer classes referenced by MoversSuite are defined in the Microsoft Dynamics GP database and users can access the Customer Find to view and sort by customer class. The Customer Find is evoked through an ellipses button ( ) next to the customer fields found in various places in MoversSuite, including the Billing Information tab.
Customer Find
Clicking on the Class column heading will sort the data in ascending order (as indicated by a  icon) and clicking it again will sort the data in descending order ( ) by customer class.
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Contact Information
Mailing Address
Mover’s Suite Software, LLC
454 Main Street
Grand Junction, CO 81501
Phone Numbers
| Phone: | (970) 256-1616 |
| Toll Free: | (866) 750-7255 |
| Fax: | (970) 256-1650 |
2010 Holidays
MoversSuite software observes the following
holidays, and technical support is not available on these days:
| Holiday |
Date Observed |
| New Year's Day | Friday, January 1 |
| Memorial Day | Monday, May 31 |
| Independence Day | Monday, July 5 |
| Labor Day | Monday, September 6 |
| Thanksgiving | Thursday, November 25 and
Friday, November 26 |
| Christmas Day | Friday, December 24 |
Official Website
www.moverssuite.com
Help Desk and Support
support.moverssuite.com
Sales and Marketing
To obtain more information on MoversSuite products and services and regional meetings and tradeshows:
sales@moverssuite.com
Blog Site
www.moverssuite.com/blog
Documentation
documentation@moverssuite.com
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