What's New
User Survey: Module Navigation
Tired of switching between screens desperately trying to find that little piece of data that you needed to get the order completed? Well, we’ve opened our ears and want to hear all about what you need to make your day run a little more efficiently. Please take a few moments to fill out the survey for enhancing module navigation and help us make MoversSuite better for you.
With the new design slated to be included in this fall’s release, maybe you’ll have all you need in one place and won’t have to feel like you’re jumping around to get your job done.
Read more about the user survey through our blog. Click here to read the entry.
Module Navigation Blog
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Questions & answers
Can programs be added to the Third Party Applications menu?
The Third Party Applications menu is a customizable drop-down that provides a company with the ability to configure a menu with just about any executable application hosted on the same application server as MoversSuite. Such common programs include TechMate, IGC QuickMove, and even the Mover’s Suite Administration tool.
Third Party Applications menu
Read more about this customizable menu by clicking here.
What characters are not allowed for file names in Document Management?
Document Management, a MoversSuite application, provides users with quick access to a variety of order-related documents managed from a single screen. This application interfaces with Microsoft SharePoint which stores the documents, images, spreadsheets, PDFs, etc. on a server platform. To avoid having any disruptions when exchanging files between Document Management and SharePoint, we suggest that users avoid using certain characters and file extensions. The link below contains an article on what characters should be avoided when naming files and folders used with Document Management.
Article on non-supported characters:
http://support.microsoft.com/kb/905231
What should be expected from a MoversSuite upgrade?
MoversSuite provides two general releases per year, one in the spring and another in the fall, and other upgrades as needed. These upgrade releases are considered part of a contract agreement and the price is included in the annual licensing fee. There are cases where an installation or setup fee may be required to perform new functionality setup, to upgrade a test system, etc.
The spring release typically contains fixes to the application while the fall release includes major enhancements to MoversSuite. When a new piece of functionality is added to MoversSuite it may be referred to as an add-on module. Add-on modules have their own pricing and must be purchased in addition to the general service agreement. Recent add-on modules include Document Management and AR Credit & Collections.
Rarely, MoversSuite will publish a patch or a patch release. A patch can either be a full upgrade or a minor change to a stored procedure, for example. These generally affect very few customers and are considered outside of the normal development cycle.
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Contact Information
Mailing Address
EWS Group
454 Main Street
Grand Junction, CO 81501
Phone Numbers
| Phone: | (970) 256-1616 |
| Toll Free: | (866) 750-7255 |
| Fax: | (970) 256-1650 |
2010 Holidays
MoversSuite software observes the following
holidays, and technical support is not available on these days:
| Holiday |
Date Observed |
| New Year's Day | Friday, January 1 |
| Memorial Day | Monday, May 31 |
| Independence Day | Monday, July 5 |
| Labor Day | Monday, September 6 |
| Thanksgiving | Thursday, November 25 and
Friday, November 26 |
| Christmas Day | Friday, December 24 |
Official Website
www.moverssuite.com
Help Desk and Support
support.moverssuite.com
Sales and Marketing
To obtain more information on MoversSuite products and services and regional meetings and tradeshows:
sales@moverssuite.com
Blog Site
blog.ewsgroup.com
Documentation
documentation@moverssuite.com
Related Links
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